SERVICE TERMS & CONDITIONS

GENERAL
Rates are valid for one year from the date of proposal and are subject to change. These rates are confidential. U.S. Legal Support does not authorize the release or the distribution of these rates to any party other than the recipient. Rates apply only to the location(s) indicated at the top of the rate sheet(s). Any services provided outside specified location(s) will be charged at standard rates. All rates and fees will be charged in compliance with applicable law.

U.S. Legal Support conference rooms (based on availability) and document depository services are offered on a complimentary basis when U.S. Legal Support court reporting services are engaged. Additional services may be provided upon request at prevailing rates.

Any arrangement to split fees between parties must be established and agreed to by all parties and provided to U.S. Legal Support in writing prior to the commencement of proceedings. Requests for adjustments, corrections and/or requests to redirect an invoice for payment or to rebill a paid invoice to a party other than the ordering party must be received by U.S. Legal Support within 90 days of the original date of invoice.

Additional charges may apply to proceedings that commence prior to 9:00 a.m. local time and/or extend beyond 5:00 p.m. local time. Waiting time beyond 15 minutes will be charged at prevailing rates. Any applicable fees related to travel, parking and/or lodging are the responsibility of the client and are passed through at cost. Additional fees may apply.

COURT REPORTING
For all proceedings, the ordering party will receive electronic delivery of our Litigation Technology, Support and Security Management. Standard deliverable for Originals and Certified Copies includes full-size PDF transcript with hyperlinked exhibits, individual exhibit files in PDF and the following digital files: ASCII (.txt), LEF (Livenote), MDB (Sanction), SBF (Summation) and XMEF (TextMap). Purchase of a certified copy is required in conjunction with the use of realtime services and/or receipt of a transcript rough draft. Additional fees may apply, including and not limited to production, archival and shipping. Minimum charges apply to all proceedings, including fees for nonappearances and cancellations received after 5:00 p.m. local time the preceding business day (for instance, a Monday deposition must be cancelled by 5:00 p.m. local time the preceding Friday to avoid cancellation fee).

ARBITRATIONS, HEARINGS, AND TRIALS
The party that engages the services of U.S. Legal Support is responsible for any fees associated with services ordered by the Court/Arbitrator(s). Minimum charges apply to all proceedings, including fees for nonappearances and cancellations received less than 24 hours prior to the commencement of proceedings on the preceding business day (for instance, a cancellation for a 10:00 a.m. local time Monday proceeding would need to be received by 10:00 a.m. local time the preceding Friday to avoid cancellation fee).

VIDEOGRAPHY
For all proceedings, the ordering party will receive our Professional Legal Videography Service Package, which includes synchronization, MPEG production and VideoSync+™. Setup/breakdown fees apply to all proceedings. Purchase of a certified copy of the transcript is required in conjunction with the purchase of the videotaped deposition. Minimum charges apply to all proceedings, including fees for nonappearances and cancellations. Cancellation fees will apply for deposition videography cancellations received after 5:00 p.m. local time the preceding business day (for instance – a cancellation for videography at a Monday deposition would need to be received by 5:00 p.m. local time. the preceding Friday to avoid cancellation fee) and trial/hearing/arbitration videography cancellations received less than 24 hours prior to the commencement of proceedings on the preceding business day (for instance, a cancellation for videography at a 10:00 a.m. local time Monday trial/hearing/arbitration would need to be received by 10:00 a.m. local time the preceding Friday to avoid cancellation fee).

RECORD RETRIEVAL
Standard deliverable includes digitally prepared and fully searchable records, HIPAA and HITECH compliant access via the U.S. Legal Support Client Portal. Minimum charges apply to all orders including cancellations. Applicable custodian and/or facility charges are the responsibility of the ordering party. Additional fees may apply, including and not limited to production, archival and shipping.

INTERPRETERS
Minimum charges apply to all proceedings, including fees for nonappearances and cancellations received less than 24 hours prior to the commencement of proceedings on the preceding business day (for instance, a cancellation for a 10:00 a.m. local time Monday proceeding would need to be received by 10:00 a.m. local time the preceding Friday to avoid cancellation fee).